Fighting for your rights – helping you navigate the insurance “black box”!

Having a contingency plan in place for those tough financial times that may arise owing to sickness, accident, or losing a loved one, is one of the smartest and wisest decisions you will ever make.

How can an insurance advisor help?

But where to start – as it can all be a bit confusing and scary? It’s an insurance advisor’s job to work together with you to come up with a tailored plan that provides you with security and peace of mind, knowing that you have protected yourself, your family and your business.

Once your insurance application is lodged with the insurer, it’s then assessed by an underwriter, following which, your application may be either approved at standard rates, or an offer of terms provided which may include special provisions such as exclusions or premium loadings – generally as a result of some pre-existing medical condition(s) or injury.  In some cases, cover may be declined or deferred.

An insurance advisor can make the difference

It’s at times when the insurer comes back with exclusions, premium loadings or deferral of cover, that a professional insurance advisor, who fights for their clients, can make a real difference.

A recent female client who had had an abnormal cervical smear in November 2015 was presented with an offer of terms excluding cervical smear test abnormalities, cancer and pre-cancerous conditions of the cervix until a further three subsequent consecutive normal smear test results were obtained at least 6 months apart – in other words, the exclusion would apply for at least 18 months! Unacceptable!

What had transpired is that, following the abnormal smear in November 2015, my client’s obstetrician advised that she should have another smear test done in 6 months’ time. However, by that time, she was pregnant and so the smear test did not proceed. My client was advised to wait until after the baby was born to have the next smear.  A subsequent smear test in late October 2016 had come back all clear and normal.

We fought and we won

I took the case up with the underwriter, advocating that the rather draconian exclusion should be amended so that it would be removed if the client had a smear test now and the result is normal.  The underwriter agreed.  A prompt smear test came back normal and the exclusion was immediately removed, within 24 hours! Another very happy UProtectNZ client!

I love making my clients happy. As an insurance advisor, it’s what I do!